Terms of Use

E-learning Course Terms and Conditions

Please read these terms and conditions carefully before you access and submit your learning course order to us and check that they contain everything you want and nothing that you are not willing to agree to

Version: 25 August 2025

A) Definitions

“Content” – all content in any E-Learning Course, Digital Assessments and Materials, including text, information, data, software, executable code, images, audio, or video material in any medium or form provided by us to you on https://learning.gladiusas.com and Learning Platform from time to time, and more particularly set out in the Order Confirmation

“Digital Assessments” – A digital assessment using a bank of questions or coursework relating to the E-Learning Course for you to be assessed and for the granting of a learning certificate by Gladius Assurance Services Limited.

“E-Learning Course” – Our online digital educational program relating to the learning course(s) published at https://learning.gladiusas.com

“Licence Period” – The period of time for which the E-Learning Courses, Digital Assessments and Materials are licensed to you, as set out in the Order Confirmation

“Materials” – Our online digital learning materials relating to the learning courses published at https://learning.gladiusas.com

“Order” – Your order for the E-Learning Course

“Order Confirmation” – The email sent by us (via notify.thinkific.com) in acceptance of your offer to purchase the E-Learning Course in accordance with this Licence, and which contains details of the Content and fee

“Learning Platform” – Thinkific

“Trademarks” – means any and all trade marks, trade names, service marks, trade dress, logos, URLs or identifying slogans, whether or not registered

B) Terms

These terms apply to any purchases of and access to the E-Learning Course (“the Content”) that you make on our website at https://learning.gladiusas.com. This licence agreement (Licence) is a legal agreement between You and Us. Please read these terms carefully before you place any Orders for the E-Learning Course on our site, as they set out important information about your and our rights and obligations. Please note that you must agree to these terms before you place your Order. We licence the use of the Content to you on the basis of this Licence. We do not sell the Content to You. We remain the owners of the Content at all times.

In consideration of your payment, we hereby grant you a licence to access the Content via the Learning Platform throughout the duration of the Licence Period. This licence is, limited, revocable, non-exclusive, non-sublicensable and non-transferable, and is subject to the rights and obligations granted under these terms. All rights not expressly granted in these terms are hereby reserved and this licence does not confer on you any rights to use the Content for any other purpose outside the limited provisions of the Licence.

For the purposes of these terms, you are a ‘consumer’ where you are buying Content from our site or accessing Content as an individual for purposes wholly or mainly outside of your trade, business, craft or profession.

Any reference to ‘we’, ‘us’ or ‘our’ in these terms is to Gladius Assurance Services Limited, and any reference to ‘you’ or ‘your’ is to the person placing an Order on our site.

We are a limited company registered in England and Wales under company number 15015749 and our registered address is 71-75 Shelton Street, London, WC2H 9JQ, United Kingdom.

You must be at least 18 years old and a resident of the UK to place an Order on our site.

We may make changes to these terms at any time. However, the terms which apply to your Order will be those in force at the time you submitted your Order to us.

Please print out or save a copy of these terms and any emails from us for your records, as we will not save or file a copy for you. These terms are only available in English.

Your use of our site is governed by our Terms of Website Use.

C) Orders

Please check your order carefully and correct any errors before you submit it to us. If you think that there is a mistake or require any changes, please contact us at [email protected] to discuss.

Your order is an offer to buy Content from us on these terms. Confirmation that your order has been successfully submitted does not mean that your order has been accepted by us.

Acceptance of your order by us takes place when we send you an Order Confirmation email, at which point a legally binding contract is formed between you and us on these terms.

If we do not accept your Order, for example because we have been unable to take payment, the Content is unavailable, you are under 18 or live outside of the UK, or there has been a mistake regarding the pricing or description of the Content, we will email you using the details you provided when you placed your Order and provide you with a refund if payment has already been taken. We have the right to reject any Order for any reason.

We shall supply the Materials and deliver the E-Learning Course to you via the Learning Platform.

D) Availability

We cannot guarantee that any Content will be available at any given time, or that access to the Content will be uninterrupted, error free or secure. For example, access to Content may be temporarily unavailable while we carry out maintenance or for other technical reasons.

In certain circumstances beyond our reasonable control, for example where there has been a change in law, we may need to stop providing certain Content. If this happens and it affects your order, we will notify you by email, cancel your order and provide you with a full refund if payment has already been taken.

E) Making changes to your order

If you would like to make any changes to your Order after you have submitted it, please contact us as soon as possible at [email protected] and we will let you know if it is possible to change your Order.

F) Technical requirements

To access and use the Content, your device needs to comply with the minimum technical requirements set out here System Requirements and Supported Browsers – Thinkific. Please read these carefully as you are responsible for making sure that your device meets these requirements.

You will need internet access to access the Content and you are responsible for any charges you may incur in connection with your access. The streaming resolution and quality of the Content will depend on the type of device you are using, your resolution settings and the speed of your internet connection.

We are not liable to you if you are unable to access or use the Content due to a poor internet connection, because your device does not meet the minimum technical requirements, or for any other reason outside of our reasonable control.

G) Permission to use the Content

We give you a licence to access and use the Content during the Licence Period provided you follow all of the rules in these terms. The licence starts when you access the Content.

The licence is for your personal and domestic use only. You must not use the Content for commercial, business or resale purposes.

You do not own the Content or any of its contents but you may use it as set out in these terms. You are not allowed to pretend that the Content is your own or make it available to others to access, stream or use.

Your use of the Materials and the Digital Assessment is restricted to you (“the Registered User”) who has been supplied with the log in details by us.

We may require you to cease all use of any of the Content if we reasonably believe that your use of the Content infringes the Intellectual Property Rights of any third party, or breaches any applicable law or regulation. In this instance, we may, at our option either:

provide you with alternative Content so as to avoid the infringement (but provide you with substantially the same features/functionality/specification); or
terminate this Licence immediately on written notice in respect of the affected Content.

You must not conceal, change or remove any markings which show who own the Content, such as copyright (©), registered trademark (®) or unregistered trademark (™) markings, or try to circumvent any digital rights management or technical protection measures put in place to prevent you from using the Content in a way that you are not allowed to. All trademarks, service marks and trade names in Content are the marks of the respective owners and any unauthorised use is prohibited.

All rights, title and interest in intellectual property rights relating to the Content including copyright, patents, trademarks, trade secrets, improvements, developments, proprietary information, know-how, processes, methods, business plans or models (including computer software and preparatory and design materials thereof) and all other intellectual property (whether registered or not) developed or created from time to time shall exclusively be owned by us and our licensors. While you may utilise the intellectual property, you understand that there shall be no transfer of ownership of the same.

Nothing that you see or read in the Content may be copied, reproduced, modified, distributed, transmitted, republished, displayed or performed for commercial use.

If you do not comply with any term in this clause G, we have the right to end our contract with you immediately by sending an email to the address you provided when you placed your order.

If we end our contract with you in accordance with the preceding paragraph above:

you will not be entitled to a refund OR we may seek to recover reasonable compensation from you according to law to cover losses resulting directly from your breach of this clause 7;
you must immediately stop using the Content;
we may remotely block your access to the Content;
you must delete or remove the Content from any devices; and
we may delete or suspend access to your account.

H) Geographical restrictions

The Content was designed for use in the UK. We cannot guarantee that the Content is appropriate or will be available for use in locations outside of the UK. If you use the Content outside of the UK, you are responsible for ensuring that you comply with any local laws.

I) Prices for our Content

Prices for our Content are set out on https://learning.gladiusas.com. All prices are in pounds sterling (£)(GBP) and are subject to VAT at the applicable rate.

Prices for our Content may change at any time. Except as set out in the immediate paragraph below, such changes will not affect existing Orders.

If there has been an error on https://learning.gladiusas.com regarding the pricing of any of our Content and this affects your Order, we will try to contact you using the contact details you provided when you placed your Order. We will give you the option to re-confirm your Order at the correct price or to cancel your Order and get a full refund. If we are unable to contact you, we will treat the Order as cancelled and notify you by email.

J) Payment

We accept the following credit cards and debit cards; Visa and Mastercard. All credit card and debit card payments need to be authorised by the relevant card issuer. All payments are processed via Thinkific Payments which is powered by Stripe (our card payment processor).

We will take payment from your card when you place your Order.

K) Accessing your Content

The Content can be accessed by clicking on the access link in your Order confirmation email. The receipt of Content and/or access to the Learning Platform is personal to you, and you may not transfer your rights to access the Content and/or Learning Platform and/or the Content to any other person. Please note that, as a consumer, you lose your right to cancel your Order once you start to access the Content.

If you do not own the device you use to access the Content, you must obtain permission from the owner to access the Content onto their device.

There is no limit on how many times you can access the Content. The Content will be available to access for 365 days from the date of your Order confirmation email.

L) Viruses

We do not guarantee that https://learning.gladiusas.com or the Learning Platform will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access our sites. You should use your own virus protection software.

You must not misuse our sites by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our sites, the server on which our sites is stored or any server, computer or database connected to our sites. You must not attack our sites via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our sites will cease immediately.

M) Consumer cancellation rights

You have 14 calendar days from the date of your Order confirmation email to change your mind and cancel your Order. However, you lose your right to cancel once you start to download the Content and will not be entitled to a refund in such circumstances unless the Content is faulty.

To cancel your Order, please email us at [email protected]. To help us process your cancellation more quickly, please have your Order number ready or include it in the email you send to us.

We will provide you with a refund for the amount you actulaly paid for the Content, if any. This will be processed as soon as possible and no later than 14 calendar days after the day on which you told us that you want to cancel.

We will issue your refund to the same payment method you used when you placed your Order.

N) Faulty Content

The Content that we provide to you must be as described, fit for purpose and of satisfactory quality.

If the fault cannot be fixed, or if it has not been fixed within a reasonable time and without significant inconvenience to you, you can get some, or all, of your money back.

This is a summary of some of your key rights. They are in addition to your cancellation rights set out in clause M above. For more detailed information on your rights, go to the Citizens Advice website at www.citizensadvice.org.uk or call 0808 223 1133.

If there is a problem with your Content, please contact us as soon as reasonably possible by sending us an email to [email protected].

O) Our liability

We are not liable to you if we fail to comply with these terms because of circumstances beyond our reasonable control.

If we fail to copmly with these terms or are negligent, we are responsible to you for foreseeable loss or damage that you suffer as a result. By ‘foreseeable’ we mean that, at the time the contract was made, it was either obvious that such loss or damage would occur or you and we both knew that it might reasonably occur, for example, if you discussed it with us when you placed your Order.

We are not responsible nor liable to you for any loss or damage that was not foreseeable, any loss or damage not caused by our breach or negligence, or any business loss or damage. We only supply the Content for domestic and private use. If you use the Content for any commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

The Content provides general information, not professional advice. The Content should not be considered a substitute for legal, financial, or any other professional advice tailored to your specific situation. Always consult with a qualified expert before making any decisions based on the information provided. We do not accept or assume any liability, responsibility or duty of care for any consequences of you or anyone else acting, or refraining to act, in reliance on the Content or for any decision based on it.

Nothing in these terms excludes or limits our liability for any death or personal injury caused by our negligence, liability for fraud or fraudulent misrepresentation, or any other liability that the law does not allow us to exclude or limit.

P) Your information

Any personal information that you provide to us will be dealt with in line with our Privacy Policy, which explains what information we collect and hold about you, and how we collect, store, use and share such information.

Q) No third party rights

No one other than us or you has any right to enforce any of these terms.

R) Applicable law

Please note that these terms, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. This means that you can choose whether to bring a claim in the courts of England and Wales or in the courts of another part of the UK in which you live.

If you are a business, these terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

S) General terms

You are not allowed to transfer your rights under these terms to anyone without our prior written consent. We may transfer our rights under these terms to another business without your consent, but we will notify you of the transfer and make sure that your rights are not adversely affected as a result.

If any provision of these terms (or part of any provision) is or becomes illegal, invalid or unenforceable, the legality, validity and enforceability of any other provision of these terms will not be affected.

If you breach these terms and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these terms.

Terms of Website Use

Please read these terms and conditions carefully before using this site

Version: 25 August 2025

This terms of use (together with the documents referred to in it) tells you the terms of use on which you may make use of our websites https://www.gladiusas.com and https://learning.gladiusas.com (our sites), whether as a guest or a registered user. Use of our sites include accessing, browsing, or registering to use our site.

Please read these terms of use carefully before you start to use our sites, as these will apply to your use of our sites.

We recommend that you print a copy of this for future reference. By using our sites, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms of use, you must not use our sites.

A) Other applicable terms

These terms of use refer to the following additional terms, which also apply to your use of our sites:

Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our sites, you consent to such processing and you warrant that all data provided by you is accurate.

Our Acceptable Use Policy, which sets out the permitted uses and prohibited uses of our sites. When using our sites, you must comply with this Acceptable Use Policy.

Our Cookie Policy, which sets out information about the cookies on our sites.

B) Information about us

https://www.gladiusas.com and https://learning.gladiusas.com are sites operated by Gladius Assurance Services Limited (“We”). We are a limited company registered in England and Wales under company number 15015749 and have our registered office at 71-75 Shelton Street, London, WC2H 9JQ, United Kingdom.

C) Changes to these terms

We may revise these terms of use at any time by amending this page. Please check this page from time to time to take notice of any changes we made, as they are binding on you.

D) Changes to our sites

We may update our sites from time to time, and may change the content at any time. However, please note that any of the content on our sites may be out of date at any given time, and we are under no obligation to update it.

We do not guarantee that our sites, or any content on it, will be free from errors or omissions.

E) Accessing our sites

Our sites are made available free of charge, unless otherwise stated.

We do not guarantee that our sites, or any content on it, will always be available or be uninterrupted. Access to our sites are permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our sites without notice. We will not be liable to you if for any reason our sites is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to our sites.

You are also responsible for ensuring that all persons who access our sites through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

F) Your account and password

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us via e-mail at [email protected].

G) Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our sites, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our sites for your personal use and you may draw the attention of others within your organisation to content posted on our sites.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our sites must always be acknowledged.

You must not use any part of the content on our sites for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our sites in breach of these terms of use, your right to use our sites will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

H) No reliance on information

The content on our sites are provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.

I) Limitation of our liability

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our sites or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

use of, or inability to use, our sites; or
use of or reliance on any content displayed on our sites.

If you are a business user, please note that in particular, we will not be liable for:

loss of profits, sales, business, or revenue;
business interruption;
loss of anticipated savings;
loss of business opportunity, goodwill or reputation; or
any indirect or consequential loss or damage.

If you are a consumer user, please note that we only provide our sites for domestic and private use. You agree not to use our sites for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our sites or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on our sites. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any services by use to you, which will be set out in our engagement letter and terms of business agreed with you at the time of supplying our services.

J) Uploading content to our sites

Whenever you make use of a feature that allows you to upload content to our sites, or to make contact with other users of our sites, you must comply with the content standards set out in our Acceptable Use Policy.

You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty.

Any content you upload to our sites will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us and other users of the site a limited licence to use, store and copy that content and to distribute and make it available to third parties. The rights you license to us are described in the next paragraph (Rights you licence).

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our sites constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our sites.

We have the right to remove any posting you make on our sites if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy.

The views expressed by other users on our sites do not represent our views or values. You are solely responsible for securing and backing up your content.

K) Rights you licence

When you upload or post content to our sites, you grant the following licenses:

A worldwide, non-exclusive, royalty-free, transferable licence to use, reproduce, distribute, prepare derivative works of, display, and perform that content in connection with the services provided by our sites and across different media and to promote the site or services; and
A worldwide, non-exclusive, royalty-free, transferable licence to allow third parties to use the content for their purposes.

We will only ever use your materials to carry out your instructions to us – unless, very exceptionally, a court or other regulator orders us to disclose them.

L) Viruses

We do not guarantee that our sites will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access our sites. You should use your own virus protection software.

M) Linking to our sites

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our sites in any website that is not owned by you.

Our sites must not be framed on any other site, nor may you create a link to any part of our sites other than the homepage.

We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy.

If you wish to make any use of content on our sites other than that set out above, please contact us via e-mail at [email protected].

N) Third party links and resources in our sites

Where our sites contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources.

O) Applicable law

If you are a consumer, please note that these terms of use, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. This means that you can choose whether to bring a claim in the courts of England and Wales or in the courts of another part of the UK in which you live.

P) Contact us

To contact us, please email [email protected].